Help & Support

Contact us

Questions, problems or feedback? We’re happy to help: support@doodlo.app

How do I cancel Doodlo Pro?

Open the Settings app on your iPhone, tap your name, then Subscriptions → Doodlo, and choose Cancel Subscription. Deleting the app or your Doodlo account does not cancel it.

I bought Doodlo Pro but don’t have it

Make sure you are signed in to the same Apple Account, then tap Restore purchases on the Doodlo Pro screen or in Profile → Settings.

My lesson is taking a while

Creating a lesson can take up to about 30 minutes, and longer when many people are creating at once. You can leave the app; we’ll notify you when it’s ready.

How do I report a lesson or a person?

Tap ⋯ on a lesson and choose Report. To block a person, choose Block from the same menu or from ⋯ on their profile. We review reports within 24 hours. To report a person’s username or profile, contact us: support@doodlo.app.

How do I change my reminders?

Go to Profile → Settings to change your reminder time, your weekly review day or notifications.

How do I delete my account?

Go to Profile → Settings → Delete account. This deletes your lessons and progress and cannot be undone. If you have Doodlo Pro, cancel it in your Apple Account settings first.